Before Ayruu:
- Chaotic communication: Multiplication of exchanges between different actors (customers, internal teams, travelers).
- Complex reservation management: Lack of visibility on reservations, difficulty tracking budgets and managing changes.
- Waste of time: Numerous round trips for each reservation, impacting productivity.
“It was a bit of a mess purchasing travel for all the consultants. We work with a lot of people who travel a lot. It was a bit of a disaster, it was difficult to speak with the interns, with sales, then with customers and with people who had to leave. Before we had to speak with customers to ask them what their budget was, then we spoke directly with the person who had to travel, etc..” - Office Manager at Cronos Europa
Ayruu's Impact:
- Significant improvement in communication: Centralization of information, increased visibility on reservations.
- Time saving: Simplified process, automation of certain tasks.
- Better cost management: Easier budget monitoring thanks to centralized invoicing.
- Traveler satisfaction: Smoother and more intuitive booking process.
“Yes, we have solved all the problems: it’s easier, it’s faster because we receive an email every time someone books their trip.” So she can approve them and keep an eye on everything. If we need to cancel, have a problem with a reservation, refunds or plane changes, etc. It’s definitely easier.” - Office Manager at Cronos Europa
Ayruu Strong Points according to Cronos Europa:
- Ease of use: The interface is intuitive and easy to use.
- Speed: Reservations are made quickly.
- Efficiency: The system meets business needs and saves time
- Approval system: Very useful tool for controlling expenses and ensuring reservation compliance.
- Responsive Customer Service: Ayruu listens to customers and resolves issues quickly.
“Customer service, every time we have problems they are very fast and so it is very satisfactory. When a trip has to be canceled, customer service is very responsive.” - Office Manager
Ayruu has enabled Cronos Europa to effectively resolve issues related to business travel management. The solution was quickly adopted by the teams and brought general satisfaction. The few points of improvement identified are avenues to explore to further optimize the use of Ayruu.
Now discover Ayruu and its all-in-one tool for managing your business trips!
